Terms of Service

By accessing and using Student Life Australia ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service govern your use of our website, mobile application, and all related services provided by Student Life Australia.

We reserve the right to modify these terms at any time without prior notice. Your continued use of the service after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to review these terms periodically to stay informed about our policies.

Student Life Australia provides comprehensive guidance and support services for international students in Australia. Our services include academic advice, accommodation assistance, social integration support, mentorship programs, and educational resources. We offer both free and premium services to help students succeed in their academic and personal journey in Australia.

Our platform connects students with experienced mentors, provides access to educational content, facilitates communication between students and advisors, and offers various tools to enhance the international student experience. We strive to provide accurate and up-to-date information, but we cannot guarantee the completeness or accuracy of all content.

Account Security

You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You must not use our platform to post, transmit, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

Information Accuracy

You agree to provide accurate, current, and complete information when creating an account and using our services. You are responsible for updating your information to keep it current and accurate. False or misleading information may result in account suspension or termination.

For premium services, payment is required in advance on a monthly or semester basis as selected during subscription. All fees are non-refundable unless otherwise stated in our refund policy. We reserve the right to change our pricing at any time, with 30 days' notice to existing subscribers.

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to premium features until the end of your current billing period.

We accept various payment methods including credit cards, debit cards, and online payment systems. All payments are processed securely through trusted third-party payment processors. We do not store your complete payment information on our servers.

All content on Student Life Australia, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Student Life Australia or its content suppliers and is protected by Australian and international copyright laws. The compilation of all content is the exclusive property of Student Life Australia.

You may not reproduce, distribute, display, perform, or create derivative works from any content on our platform without our express written permission. You may use our content for personal, non-commercial purposes in accordance with these terms.

By submitting content to our platform (such as reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute such content for the purposes of providing and improving our services.

We take your privacy seriously and are committed to protecting your personal information. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms of Service. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to access, update, or delete your personal information. You may also request that we restrict or stop processing your data. To exercise these rights or if you have questions about our data practices, please contact us using the information provided in our Privacy Policy.

Student Life Australia and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

We provide our services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We make no warranty that the results obtained from our services will be accurate or reliable.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use our services will cease immediately.

You may terminate your account at any time by contacting us or through your account settings. Upon termination by either party, all provisions of these Terms of Service which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

If you wish to terminate your account, you may simply discontinue using our services. All provisions of these Terms of Service survive termination, including intellectual property rights, disclaimer of warranties, indemnification, and limitations of liability.

These Terms of Service shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Australia.

If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

If you have any questions about these Terms of Service, please contact us at:

We will respond to all inquiries within 48 hours during business days. For urgent matters, please call our support line during business hours.